Creating a New NHaystack Connector
The following information defines how to create a new NHaystack Connector using a new or existing VPN.
Accessing the Connector Creation Screen
- Log in to Synergy through the Resolute Login Portal using the credentials you established during the account setup or by clicking the [Sign in with Google] button. You will be taken to the Customer List screen, which lists all your created customers using Customer Tiles.
- On the Customer List screen, click the [Connectors] button associated with the customer for which you want to create a connector. You will be taken to the Connectors screen.
Note: If you are already within Synergy/Configuration, click “Connectors” in the side navigation menu. You are taken to the Connectors screen.
Creating an NHaystack Connector with a New VPN
- Click the [New Connector] button. A New Connector dialog box appears.
2. In the New Connector dialog box, click the “NHaystack” button under Connector Type. Click the [Continue] button.
3. Click the “Connection to private Niagara Server through OpenVPN Client for Windows (recommended)” radio button. Click the [Continue] button.
4. Click the “Create New VPN” radio button. Click the [Continue] button.
5. Type a VPN name in the “Create new VPN” text box. Click the [Continue] button.
Note: It is recommended you use the Hostname of the Niagara Supervisor Server.
6. A dialog box appears asking you to please wait while the new VPN is being created. Once the new connector is available, click the [Download] button.
7. A download will appear at the bottom of your Google Chrome browser. As the file is downloading, click the [Finish Later] button.
Note: Reference the Installing OpenVPN article for further direction on the OpenVPN setup.
Creating an NHaystack Connector with an Existing VPN
- Access the Connectors screen and click the [New Connector] button. A New Connector dialog box appears.
2. In the New Connector dialog box, click the “NHaystack” button under Connector Type. Click the [Continue] button.
3. Click the “Connection to private Niagara Server through OpenVPN Client for Windows (recommended)” radio button. Click the [Continue] button.
4. Click the “Select from existing VPN” radio button. Click the [Continue] button.
5. Click the radio button next to the existing VPN you would like to connect to. Click the [Continue] button.
6. The New Connector Configuration dialog box appears. Under “Protocol:”, click the “HTTPS” radio button to select that option.
7. In the “Username” text box, type the unique username created for the NHaystack user during the Niagara setup.
8. In the “Password” text box, type the password created for the NHaystack user during the Niagara setup.
9. In the “Name” text box, type the Name of the Niagara Supervisor Station where the NHaystack module/service was installed.
10. Click the [Test Connection] button.
Note: If the connection was unsuccessful, view the Firewall Configuration page to ensure the Firewall was configured correctly.
After establishing a successful connection with added Firewall rues, the Firewall rule allowing inbound access to the Niagara port can be restricted to IP address 10.214.43.1.
11. Click the [Create] button.
12. The New Connector tile appears in the Connectors screen, confirming connectivity to the NHaystack module. When the Connector Tile status is “Good”, proceed to Point Mapping.
